Professional Communication Services

Despite best intentions, internal communications sometimes takes a backseat to seemingly higher-priority and bandwidth-consuming public relations and marketing efforts.

But it doesn't have to...and it shouldn't.

Phase78 is an extension of your communications team to do the work employees want, need and deserve, but you don't necessarily have capacity for. Let's put internal communications in the driver seat to help increase and improve engagement, retention and culture.

Internal Communications Content Creation
  • Intranet articles

  • Client wins

  • Executive notices

  • Town hall content and support

  • Employee and team spotlights

  • HR and DEI initiatives

  • IT initiatives

  • Gamification

  • Videos and photography

Phase78 has more than 20 years of experience creating content to engage, inform and inspire audiences through any and every channel available. Whatever the need, we got you!

Strategic Internal Communications

  • The methods and tools to foster a strong communication culture

  • New channel and tactic options to help increase engagement

  • Opportunities to create conversations and information sharing between leadership and team members

  • How to strengthen leader communication

  • Key messages and topics to provide team members a better understanding of your strategy, purpose, goals and company direction

  • Ways to recognize team members’ behavior, effort and accomplishments that support overall goals and values

  • How to implement a two-way feedback process

Phase78 can help you develop an enterprise-wide internal communications strategy that aligns with and supports your corporate strategy, mission, vision and goals by following best practices and our CLEARphase method. A Phase78 strategic internal communication plan outlines:

Change and Crisis Communications Planning and Support

Phase78 supports you in developing clear and concise communications plans when you need them most to help guide employees and leaders through change and crisis.

  • Organizational change

  • Workforce reduction

  • Crisis support

  • New long-term strategy launch

  • Employee engagement

Most people try to shoehorn their communications needs into a template with a "this is how we did it last time" mentality. Not Phase78. We believe, no matter how similar they feel, every situation is unique and requires unwavering focus and detail to ensure employees feel informed, understood and supported.

Driving Employee Engagement

Internal communications strategies should aim to address eight key questions.
Employees can only think of the bigger “We” picture once the foundational “Me” questions are addressed.
External Communications Support

Phase78 can support your PR effort with clear, precise and targeted external communications content.

  • Press releases

  • Social media

  • Thought leadership

  • White papers

  • B2B industry reports

  • Website content

  • Customer success stories

Sometimes you just want to shout to the world all the great things your organization is doing. We get it. Who wouldn't want to? We want to help share the news and drive the company to be at the forefront of your industry.

Plan It!

You didn’t come this far for nothing.

BASIC RETAINER:

(Up to 20 hrs/month)

  • Monthly strategy sessions

  • Light content development and/or review and editing

  • Advisory services on internal communication best practices

  • Quarterly internal comms audit or employee sentiment review

  • Limited access to consultant via email or scheduled calls

STANDARD RETAINER:

(Up to 40 hrs/month)

  • Basic Retainer, plus:

  • Develop internal communications plans and messaging frameworks

  • Hands-on support for leadership communications

  • Assistance with crisis or change communication plans

  • Employee engagement campaign development

  • Monthly analytics and performance reporting

PREMIUM RETAINER:

(Up to 80 hrs/month)

  • Standard Retainer, plus:

  • Full-scale internal communications execution

  • Assist the development of annual internal communications strategy

  • Executive ghostwriting

  • Support for crisis and change communications

  • Ongoing employee engagement pulse surveys and analysis

  • Coordination with HR, PR and marketing for integrated messaging

  • Dedicated consultant availability for on-site or virtual meetings

"Phase78 Communications (formerly J2 Concepts) exceeded all of our expectations. Their experience and expertise in internal AND external content development truly sets them apart."

Sam Walton, Signature Professional Group

★★★★★